Doorbell.io

Gather in-app user feedback for free

Available on websites, iOS, and Android

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Available on all platforms

Use our Javascript, iOS, and Android SDKs to set up Doorbell in your application. Or use the API if you want to build your own client.

You can send feedback to Doorbell from anywhere, just forward the emails from your "support" or "help" addresses to the one that Doorbell gives you.

Integrations

You have the option to send any feedback you receive straight to your Project Management System or Issue Tracker with just a couple of clicks. We’ve integrated Doorbell with the most popular ones: Pivotal Tracker, Trello, GitHub, BitBucket, Sprint.ly, Asana, Jira, Basecamp, Visual Studio Online, GitLab, FogBugz, Highrise, DoneDone, Lighthouse, Breeze, UpWave, Todoist, Redmine, RallyDev, and TargetProcess.

  • Pivotal Tracker
  • Trello
  • GitHub
  • BitBucket
  • Sprint.ly
  • Asana
  • Jira
  • Basecamp
  • Visual Studio Online
  • GitLab
  • FogBugz
  • Highrise
  • DoneDone
  • Lighthouse
  • Breeze
  • UpWave
  • Todoist
  • Redmine
  • RallyDev
  • TargetProcess

Instant notifications

  • Slack
  • HipChat
  • Gitter
  • Flowdock
  • Grove

Get instantly notified when you receive new feedback by email, by push notification in our Android App, or in your team chat (Slack, HipChat, Gitter, Flowdock, Grove).

Capture pixel perfect screenshots, and send/receive attachments

Doorbell's Javascript library allows users to attach screenshots along with their feedback, to easily illustrate what they are trying to talk to you about.

Also, you can easily send attachments to your users when replying, just like they can send to you when they follow up again.

Attach files either in the web interface, or just attach it to your email reply.

Fully customizable

You can change doorbell's button and form to perfectly match your design. Change colors, placeholder text, buttons, security settings, notification email addresses, and more!

Fits into your existing workflow

You can reply to your received feedback through the web interface, or by replying to the email notifications Doorbell sends you.

And there is also an Android app to help you manage your feedback!

Easy 1 minute setup & secure

You can be up and running in under a minute. Simply include the SDK you want, copy the setup code, and you're off and running!

You can secure your account by enabling 2 Factor Authentication.

Already using another help desk?

Not to worry, you can take advantage of Doorbell without having to abandon your existing setup! You can easily integrate Doorbell with Zendesk, Help Scout, Desk.com, Freshdesk. Use the Doorbell form or one of the SDKs to gather feedback and have all incoming messages forwarded to your existing help desk solution.

Note: This feature is only available if you upgrade your application. If we don't integrate with your system yet, send us a suggestion!

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