Doorbell for Freshdesk
Already using Freshdesk for support? Doorbell forwards every piece of in-app feedback to Freshdesk automatically, screenshot and attachments included, so in-app feedback lands where your support team already works.
Free plan and 7-day trial. No credit card required.
-
The customer’s message
Every piece of in-app feedback arrives in Freshdesk as a new ticket.
-
Screenshots and attachments
See what your customer was looking at, with any files they added.
-
Device and page details
The page, browser and device details can come along too.
What you get
Map custom fields
Choose which Freshdesk custom fields Doorbell fills in, so every ticket arrives organized the way your team works.
Screenshots
The screenshot taken when your customer sent their message is attached to the ticket, along with any files they added.
Easy to find
Tickets from Doorbell are tagged doorbell.io, so you can filter, route and report on in-app feedback separately.
Connected in three steps
-
Connect Freshdesk
Sign up to Doorbell, add your first application, and set up the Freshdesk integration.
-
Send some feedback
Send a message from your app, and see it arrive in Freshdesk as a new ticket, screenshot and all.
Using a different helpdesk?
Connect Freshdesk in a couple of minutes
Add Doorbell to your site or app in a couple of minutes. Start free, then try paid features free for 7 days whenever you’re ready.
- No credit card required
- Web, iOS and Android
- Free plan for as long as you like
Already have an account? Log in