Doorbell.io

Gather in-app user feedback for free

Available on websites, iOS, and Android

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Available on all platforms

Use our Javascript, iOS, and Android SDKs to set up Doorbell in your application. Or use the API if you want to build your own client.

You can send feedback to Doorbell from anywhere, just forward the emails from your "support" or "help" addresses to the one that Doorbell gives you.

Integrations

You have the option to send any feedback you receive straight to your Project Management System or Issue Tracker with just a couple of clicks. Weā€™ve integrated Doorbell with the most popular ones: Pivotal Tracker, Trello, GitHub, Asana, Jira, and and 12 others.

  • Pivotal Tracker
  • Trello
  • GitHub
  • Asana
  • Jira

Instant notifications

  • Slack
  • HipChat
  • Twist

Get instantly notified when you receive new feedback by email, by push notification in our Android App, or the team chat of your choice (Slack, HipChat, Twist, and 2 others).

Capture pixel perfect screenshots, and send/receive attachments

Doorbell's Javascript library allows users to attach screenshots along with their feedback.

Also, you can easily send attachments to your users when replying, just like they can send to you when they follow up again.

Multilingual and fully customizable

Doorbell allows you to translate the form to any language your website or app uses (i18n).

You can change Doorbell's button and form to perfectly match your design. Change colors, placeholder text, buttons, security settings, notification email addresses, and more!

Fits into your existing workflow

You can reply to your received feedback through the web interface, or by replying to the email notifications Doorbell sends you.

And there is also an Android app to help you manage your feedback!

Easy 1 minute setup & secure

You can be up and running in under a minute. Simply include the SDK you want, copy the setup code, and you're off and running!

You can secure your account by enabling 2 Factor Authentication.

Session recording

Doorbell doesn't have session recording features, but we integrate with all the leading session recording platforms, such as FullStory, LogRocket, SessionStack, SmartLook.

Get links directly to the user's session when they submit feedback, and play back their actions.

Already using another help desk?

Not to worry, you can take advantage of Doorbell without having to abandon your existing setup! You can easily integrate Doorbell with Front, Zendesk, Help Scout, and 2 others. Use the Doorbell form or one of the SDKs to gather feedback and have all incoming messages forwarded to your existing help desk solution.

Note: This feature is only available if you upgrade your application. If we don't integrate with your system yet, send us a suggestion!

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