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feedback threadsAvailable on all platforms
Use our Javascript, iOS, and Android SDKs to set up Doorbell in your application. Or use the API if you want to build your own client.
You can send feedback to Doorbell from anywhere, just forward the emails from your "support" or "help" addresses to the one that Doorbell gives you.
Integrations
You have the option to send any feedback you receive straight to your Project Management System or Issue Tracker with just a couple of clicks. Weāve integrated Doorbell with the most popular ones: Pivotal Tracker, Trello, GitHub, Asana, Jira, and and 12 others.
Instant notifications
Get instantly notified when you receive new feedback by email, by push notification in our Android App, or the team chat of your choice (Slack, HipChat, Twist, and 2 others).
Capture pixel perfect screenshots, and send/receive attachments
Doorbell's Javascript library allows users to attach screenshots along with their feedback.
Also, you can easily send attachments to your users when replying, just like they can send to you when they follow up again.
Multilingual and fully customizable
Doorbell allows you to translate the form to any language your website or app uses (i18n).
You can change Doorbell's button and form to perfectly match your design. Change colors, placeholder text, buttons, security settings, notification email addresses, and more!
Fits into your existing workflow
You can reply to your received feedback through the web interface, or by replying to the email notifications Doorbell sends you.
And there is also an Android app to help you manage your feedback!
Easy 1 minute setup & secure
You can be up and running in under a minute. Simply include the SDK you want, copy the setup code, and you're off and running!
You can secure your account by enabling 2 Factor Authentication.
Session recording
Doorbell doesn't have session recording features, but we integrate with all the leading session recording platforms, such as FullStory, LogRocket, SessionStack, SmartLook.
Get links directly to the user's session when they submit feedback, and play back their actions.
Already using another help desk?
Not to worry, you can take advantage of Doorbell without having to abandon your existing setup! You can easily integrate Doorbell with Front, Zendesk, Help Scout, and 2 others. Use the Doorbell form or one of the SDKs to gather feedback and have all incoming messages forwarded to your existing help desk solution.
Searching & tagging
All received feedback is automatically tagged using sentiment analysis and classified as positive or negative. You can also create your own tags to easily group messages.
Or, just do a free text search across all your messages to find what you're looking for.
What people are saying
Highly recommend @doorbell_io for feedback collection from mobile apps. An amazing tool with extremely good support from @manavo Can't recommend highly enough. pic.twitter.com/jFLIjY2Fgu
— Patryk Zabielski (@PatrykZabielski) February 12, 2019
Super happy with how simple @doorbell_io was to set up & customize to get in-app customer feedback for https://t.co/uEcGkEqQTG
— Trevan Hetzel (@trevanhetzel) April 19, 2017
Really great feedback coming in for @openbazaar. Highly recommend @doorbell_io !!
— Brian Hoffman š„š£ (@brianchoffman) August 8, 2017
Just started using @doorbell_io on new web app. Hands down the best feedback platform we've tried. Congrats!
— Santi (@santidarman) April 30, 2015
Looking for a sweet Feedback tool that integrates with Tracker?! Check out @doorbell_io in our app bazaar http://t.co/iMHgpvRIfV
— Pivotal Tracker (@pivotaltracker) December 5, 2013
We now have a Feedback form on the website. Powered by the wonderfull @doorbell_io ! Have your say at https://t.co/qgbJeLRZzc
— JitPack.io (@jitpack) August 8, 2015
Us #startups have to support each other. Thatās why we use @doorbell_io. One word: Freaking awesome. (Ok, 2 words). #startups #apps
— Loccate (@loccate) August 10, 2015
Past couple of weeks have been crazy & not had time to do this but I really want to recommend @doorbell_io for #customer #feedback
— Nick Coates (@nickcoates_) August 10, 2015
@doorbell_io @dashboardhub Just want to say THANKS for the #awesome service!! I made a note earlier to blog about it https://t.co/bYI82AbNy6
— Eddie Jaoude (@eddiejaoude) June 17, 2015
Check out doorbell.io super simple user feedback gathering + sentiment analysis (automagically tags feedback as positive/negative) :)
— Thomas Schranz (@__tosh) November 8, 2013
It's hard to leave work when the @doorbell_io support staff (Phillip) responds to your questions immediately.
— Jace Browning (@jacebrowning) December 10, 2015
Wow, @doorbell_io just integrated with @VisualStudio Online after making the suggestion yesterday. Crazy turn around time.
— James Curran (@Dzejms) March 25, 2015
@doorbell_io: sweet user feedback gathering (with page screenshot), now with Redmine integration. How cool is that ?
— Kupe (@ekupelian) August 21, 2014
To help with gathering feedback from anywhere on the site, we've integrated @doorbell_io 's awesome feedback plugin. Now go give us some!
— Cupick Tech Team (@CupickTech) October 17, 2014
@doorbell_io Your service looks great :)
— Niklas von Hertzen (@Niklasvh) February 21, 2014
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