Collaborative platform

Invite your whole team, so everyone can reply and analyze your customer feedback

Collaboration features

Many of our features help you work well with your team.

Assign: Assign conversations to anyone on your team, to draw their attention.
Real-time dashboard: Our dashboard updates in instantly as conversations are updated, so you're never acting on out-of-date information.
Tag, search & filter: Use our system tags and your own tags to create custom views of the dashboard.
Internal notes: Write private notes between teammates, to get on the same page before replying to the customer.

What permission-levels are there?

There are 2 permission levels:

Agents
Admins