Many of our features help you work well with your team.
- Assign: Assign conversations to anyone on your team, to draw their attention.
- Real-time dashboard: Our dashboard updates in instantly as conversations are updated, so you're never acting on out-of-date information.
- Tag, search & filter: Use our system tags and your own tags to create custom views of the dashboard.
- Internal notes: Write private notes between teammates, to get on the same page before replying to the customer.