Collaborative platform

Invite your whole team, so everyone can reply and analyze your customer feedback

Collaboration features

Many of our features help you work well with your team.

  • Assign: Assign conversations to anyone on your team, to draw their attention.
  • Real-time dashboard: Our dashboard updates in instantly as conversations are updated, so you're never acting on out-of-date information.
  • Tag, search & filter: Use our system tags and your own tags to create custom views of the dashboard.
  • Internal notes: Write private notes between teammates, to get on the same page before replying to the customer.

What permission-levels are there?

There are 2 permission levels:

  • Agents
  • Admins

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