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Doorbell.io

Doorbell for Help Scout

Already using Help Scout for support? Doorbell forwards every piece of in-app feedback to Help Scout automatically, screenshot and attachments included, so in-app feedback lands where your support team already works.

Free plan and 7-day trial. No credit card required.

  • The customer’s message

    Every piece of in-app feedback arrives in Help Scout as a new conversation.

  • Screenshots and attachments

    See what your customer was looking at, with any files they added.

  • Device and page details

    The page, browser and device details can come along too.

What you get

Screenshots and data

Each conversation in Help Scout includes the screenshot and any attachments, with the browser, device and page details added as a note for your team.

Your choice of mailbox

Pick the Help Scout mailbox that in-app feedback should land in.

How it works

Connected in three steps

  1. Connect Help Scout

    Sign up to Doorbell, add your first application, and set up the Help Scout integration.

  2. Install Doorbell

    Add the Doorbell widget or SDK to your website, iOS or Android app.

  3. Send some feedback

    Send a message from your app, and see it arrive in Help Scout as a new conversation, screenshot and all.

Using a different helpdesk?