Doorbell for Zendesk
Already using Zendesk for support? Doorbell forwards every piece of in-app feedback to Zendesk automatically, screenshot and attachments included, so in-app feedback lands where your support team already works.
Free plan and 7-day trial. No credit card required.
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The customer’s message
Every piece of in-app feedback arrives in Zendesk as a new ticket.
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Screenshots and attachments
See what your customer was looking at, with any files they added.
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Device and page details
The page, browser and device details can come along too.
What you get
Map custom fields
Choose which Zendesk custom fields Doorbell fills in, like the page, sentiment or any property you send, so every ticket arrives organized the way your team works. Or add every property to the ticket itself.
Screenshots
The screenshot taken when your customer sent their message is attached to the ticket, along with any files they added.
Easy to find
Tickets from Doorbell are tagged doorbell.io and list your customer as the requester, so you can route and report on them like any other.
Connected in three steps
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Connect Zendesk
Sign up to Doorbell, add your first application, and set up the Zendesk integration.
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Send some feedback
Send a message from your app, and see it arrive in Zendesk as a new ticket, screenshot and all.
Using a different helpdesk?
Connect Zendesk in a couple of minutes
Add Doorbell to your site or app in a couple of minutes. Start free, then try paid features free for 7 days whenever you’re ready.
- No credit card required
- Web, iOS and Android
- Free plan for as long as you like
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