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Doorbell.io

Your domain, not ours

Send replies from your own email domain and open conversations on your own web address, so the emails and links your customers see carry your name, not ours.

Free plan and 7-day trial. No credit card required.

  • Emails from your domain

    Replies to customers come from your address.

  • Links on your domain

    Conversations open on your own web address.

  • A widget without our name

    Paid plans can hide the “Powered by Doorbell.io” link.

Where your domain appears

Email notifications

When you reply to a customer, they receive your reply by email. By default it’s sent from Doorbell’s feedback.doorbell.io address; with your own domain set up, it comes from yours.

For example, replies from Acme on example.com come from help.example.com:

An email notification sent from a custom domain

Conversation links

Every email links to the full conversation. By default that link uses https://doorbell.io; with a custom domain it uses yours.

Customers see the conversation and can reply. Your teammates are taken straight to Doorbell’s full interface.

For example, Acme’s conversation links open on feedback.example.com:

A conversation opened on a custom domain