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Doorbell.io

Doorbell for Jira

Turn feedback into a Jira issue in one click. Choose the project and issue type, fill in any required fields, and the issue arrives with the customer’s message, their details and any screenshots.

Free plan and 7-day trial. No credit card required.

  • Your issue types and fields

    Pick an issue type and fill in its required fields.

  • Screenshots attached

    Screenshots and files upload to the issue.

  • Labelled for you

    Issues get a doorbell.io label where the issue type has labels.

What you get

Connect your account

Each teammate connects their Jira Cloud account in a couple of clicks, and sees projects from every Jira site they can access. Running your own Jira server? Connect it with your username, password and server address.

Required fields

Doorbell shows the required fields for the issue type you choose, including select lists, components and people, so the issue is complete when it’s created.

Everything in one place

The issue quotes the customer’s message, says who sent it and when, links back to the conversation in Doorbell, and lists details like the page, browser and location.

Remembers where it goes

Doorbell remembers the last project used in each application, so the next one is quicker.

Linked from the conversation

The conversation in Doorbell gets a note with a link to the new issue, so anyone on your team can follow it.

How it works

Connected in three steps

  1. Connect Jira

    Sign up to Doorbell, then connect your Jira account on your Integrations page. Everyone on your team connects their own account.

  2. Install Doorbell

    Add the Doorbell widget or SDK to your website, iOS or Android app.

  3. Send some feedback

    Open a conversation in Doorbell, choose Send to › Jira, and the new issue appears in Jira.