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Doorbell.io

Doorbell for Slack

Get new feedback in a Slack channel the moment it arrives, then reply to the customer, add an internal note or archive the conversation without leaving Slack.

Free plan and 7-day trial. No credit card required.

  • Reply from Slack

    Your reply reaches the customer by email.

  • You choose what’s posted

    New feedback, replies and assignments.

  • Screenshots in the channel

    Images show right in the message.

What you get

Connect a channel

Add Doorbell to Slack from your application’s setup page in Doorbell, and pick the channel to post to.

What’s posted

Each message shows what the customer wrote, colour-coded by sentiment, with the page, browser, NPS rating, location and tags.

Buttons on every message

Reply to the customer or add an internal note in a Slack form, or archive the conversation. Anyone whose Slack email matches a teammate in Doorbell can use them.

Choose what’s posted

Turn each event on or off: new feedback, customer replies, replies from your team, and assignments.

How it works

Connected in three steps

  1. Connect Slack

    Sign up to Doorbell, add your first application, and set up the Slack integration.

  2. Install Doorbell

    Add the Doorbell widget or SDK to your website, iOS or Android app.

  3. Send some feedback

    Send some feedback from your app, and see it arrive in your Slack channel with buttons to reply, add a note or archive.

Using a different chat app?