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Doorbell for Twist

Get new feedback in a Twist channel as a thread, with replies and assignments added as comments, so each conversation stays together.

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  • A thread per conversation

    Replies and assignments follow as comments.

  • You choose what’s posted

    New feedback, replies and assignments.

  • Files uploaded

    Screenshots and attachments upload to Twist.

What you get

Connect a channel

Connect Twist from your application’s setup page in Doorbell, then choose the workspace and channel to post to.

What’s posted

Each new message starts a thread with what the customer wrote, their details and any files, plus a button to open the conversation in Doorbell.

Choose what’s posted

Turn each event on or off: new feedback, customer replies, replies from your team, and assignments.

Reply from Doorbell

Answer from Doorbell or your inbox. With team replies turned on, your answer is added to the Twist thread too.

How it works

Connected in three steps

  1. Connect Twist

    Sign up to Doorbell, add your first application, and set up the Twist integration.

  2. Install Doorbell

    Add the Doorbell widget or SDK to your website, iOS or Android app.

  3. Send some feedback

    Send some feedback from your app, and see a new thread appear in your Twist channel.

Using a different chat app?